Immediate opening for a full-time position - no agencies, recruiters, or outsourcing firms please)

Position:

The Junior Systems Administrator will work directly with all on and offsite employees of MyNewPlace.  The primary objective is to address all corporate helpdesk needs and to facilitate the company business goals with planned technology initiatives.  This position is an ideal opportunity for a smart, energetic, delivery focused individual to have a significant impact on the performance and growth of a new online real estate business that is founded by industry veterans, well capitalized, and backed by leading Silicon Valley venture firms.

Role and Responsibilities:

The Jr Systems Administrator role areas of responsibility:

1. Caring about our business and employees and how well our corporate systems function for themJu
2. Build and manage desktops and laptops per business functions
3. Manage system inventory
4. Manage our quality start process for the new hires
5. Manage and act on helpdesk tasks
6. Understand and troubleshoot corporate application issues
7. Work directly with system vendors for system support needs
8. Proactively probe to address business needs for system improvements

This person will work with existing IT team to insure availability and reliability of all corporate systems.  This person must be able to work with or without supervision; once fully ramped up, one should prioritize work load without supervision.

This person will specifically be responsible for:

• Desktop, Laptop, Server, Phone, Network hardware maintenance
• Windows XP/Vista, Mac OS X, Linux operating system support
• MS Office suite and other corporate application support

• Support escalation on corporate services including email, network, and telecom systems

• Publishing IT “HowTo" documents
• System backups

This person may also be responsible for:

• Corporate system design and implementation
• Hardware and Software evaluation and purchasing

Depending on skills, interest, and experience, other activities might include:

• MyNewPlace web service maintenance
• Application development and quality assurance testing

Depending on the interests and skill base of the individual, other areas of opportunity may be available.

As with any startup, the individual will be expected to function well in a team environment and be prepared to assist in all aspects of the business, not just their areas of primary responsibility.

Technical Environment:

The technology environment for the majority of this work is Microsoft workstation and server applications including XP/Vista OS, Office 2003/2007 suites, Exchange, SQL Server, Symantec protection suites and other development applications.  Other externally hosted services include Exchange, Fax, Voice and Web conference (Citrix GotoMeeting) and BlackBerry Enterprise services.

Required Skills and Experience:

A smart, motivated, delivery focused person who cares for the business continuity is what is most important; and of course an understanding of core system technologies is a huge plus.

Specifically your ability must include:

• Ready to learn new technology and processes
• Ownership of all helpdesk tasks including escalation to closure
• Ability to assess priority and communicate properly to insure client satisfaction
• BS/BA or equivalent
• Proof of eligibility to work in the US

Essential to success at this position are:

• Excellent interpersonal and communication skills, including excellent spoken and written English; This is a must - we have a fast paced highly collaborative environment and you need to be able to rapidly absorb new ideas and follow new directions that the collective thinking is heading in.
• A high level of attention to detail and personal responsibility for the quality of your work

Additional valuable skills and experience:

• Business experience, business process experience
• Customer support
• Working knowledge of business applications (MS Office 2007 Suites)
• Working knowledge of Unix, shell scripting, etc.
• Working knowledge of Microsoft server technology (ADS, Exchange, SharePoint, SQL Server, etc.)
• Working knowledge of Mac OS X workstation technology
• Working knowledge of hardware troubleshooting
• Experience in VOIP and Basic PBX (ShoreTel)
• Experience in network systems (firewall, switch, ISP integration)

The individual must be a self-starter and able to prosper in a relatively unstructured work environment.   Experience in working in a high growth environment is also highly desirable.  The individual must value working in a closely-knit team environment where they will work relatively independently, but in close cooperation with personnel from the technical and marketing sides of the business.

Compensation:

Competitive base salary and may include stock options with the potential for significant equity upside.  Please submit salary requirements.

Click here to apply.

Principals ONLY, no recruiters, contractors, or outsourcing firms please.

(Immediate opening for a full-time or temp to full-time position - no agencies, recruiters, or outsourcing firms please)

MyNewPlace.com is growing…

And we need more sharp developers to help keep up the rapid pace of innovation. If you are a developer with a few years of experience and some good exposure to XML, Web Services, SQL, and data integration, then we have an excellent opportunity for you. You'll work with an exceptional team, , use the latest open source technologies, and will have a chance to make a significant impact on the success of our technology efforts.

Position:

The Data Integration Engineer will participate in all aspects of external integrations and data exchange for the MyNewPlace.com consumer web site and associated web applications. This will involve everything from developing web services for the exchange of structured XML data, to direct SQL imports and exports. You will work closely with senior Java architects and database engineers to design and implement new site features and execute client and partner integrations. Most work will be targeted to our Open Source Java/JSP/Resin/Postgres on Linux environment.

Role and Responsibilities:

• Participate in requirements review, functional specification, technical design
• Work with clients and vendors to define data exchange formats/conventions
• Structured data import and export
• creation and modification of XSDs and XSLTs
• SQL / PLSQL coding
• Hands on Java coding for web services
• Standalone Java application development
• Monitoring and defect analysis for data exchange services

Depending on skills, interest, and experience, other activities might include:

• Participation in development of industry wide data exchange standards

As with any startup, the individual will be expected to function well in a team environment and be prepared to assist in all aspects of the business, not just their areas of primary responsibility.

Communication skills, written and verbal, are essential to success in this position since you will be communicating regularly with clients to refine requirements and resolve technical issues.

This position is an ideal opportunity for a creative, energetic individual to have a significant impact on the performance and growth of a major online real estate business that is founded by industry veterans, well capitalized, and backed by leading Silicon Valley venture firms.

Required Skills and Experience:

Specifically your skills and experience must include:

• A BA or BS in Computer Science or a relevant discipline from a major university or equivalent
• A minimum of 2 years of Java programming experience
• A minimum of 1 year of data integration or web application development
• Strong knowledge of XML and XSLT
• Good knowledge of SQL and relational database concepts
• Experience working with source code control (preferably CVS)
• Excellent attention to detail
• UNIX shell scripting

Essential to success at this position are:

• Good interpersonal and communication skills, including excellent spoken and written English
• A high level of personal responsibility for the quality of your work
• Ability to prioritize and manage work to critical project timelines in a fast-paced environment

Additional valuable skills and experience:

• 1 or more years of work on high volume consumer web sites
• Experience with web services
• Stored procedure coding experience
• Experience with ETL tools
• Experience working iBatis or Hibernate
• Working knowledge of Quartz

The individual must be a self-starter and able to prosper in a relatively unstructured work environment.   Experience in working in a fast-paced high growth environment is also highly desirable.  The individual must value working in a closely-knit team environment where they will work relatively independently, but in close cooperation with members from the database, client, and product management teams.

Compensation:

Competitive base salary and may include stock options with the potential for significant equity upside.  Please submit salary requirements.

Contact:

Principals ONLY, no agencies, recruiters, or outsourcing firms please.

Click here to apply

West Coast Sales Director

MyNewPlace

LOCATION: San Francisco, Southern California, or Denver

POSITION:

Reporting to the VP of Sales, the West Coast Sales Director is an ideal opportunity for an experienced, enthusiastic sales manager who is passionate about leading and coaching an outside sales team in a performance driven culture. The WSD must be revenue driven and possess a proven track record of success. He/she will manage the overall day-to-day direction, mentoring and growth of the western sales team while also maintaining a client base. Through participation and leadership, the Sales Director is responsible for increased revenue, increased listing growth per sales team member and customer satisfaction /acquisition.

RESPONSIBILITIES

Sales Team Management

• Responsible for hiring and development of outside sales team of 5-8; coaches to goals, motivates and mentors
• Manages the sales team in multiple locations by providing guidance and coaching through attending phone meetings, in field ride-alongs and a sales development program
• Implements and manages individual sales plans and strategies to ensure that individual goals are exceeded, including weekly team meetings and individual one-on-ones
• Provides structured coaching and training to team, develops contests and motivational tools to drive appointments and sales, and manages all sales activity through Salesforce.com

Sales Development

• Ensures consistent growth with medium to large property owners and managers by:
• Using consultative sales skills to grow portfolio in WDS territory, as well as coaching direct reports to grow sales skills and increase their portfolio.
• Analyze existing and anticipated client needs and suggest product enhancements to product team
• Manage the preparation and implementation of sales and business development plans, sales forecasts and strategies
• Work closely with marketing team to develop and implement strategy for lead generation/lead lists to drive sales

IDEAL CANDIDATE

The ideal candidate will have a college degree and a minimum of 4 years of sales management experience in a high growth setting. The ideal candidate will also possess the following experience/traits:

• A proven record of developing sales organizations and exceeding sales goals in a results-based organization by coaching team members up or out
• Experience managing a sales team of at least 5 outside sales team members
• Solid background in needs-based selling, coaching, and sales analysis
• Demonstrated ability to make successful presentations to individuals or groups at all levels in an organization
• Strong interpersonal skills; sound judgment with timely and effective decision making and excellent follow up practices
• Self-motivated, team player, willingness to adapt to changing products and technology
• Ability to prioritize and manage time effectively
• Willingness to travel nationally
• Experience using account management software, specifically Salesforce.com
• Proof of eligibility to work in the United States

COMPENSATION

The compensation package consists of a competitive base salary, bonus program, and significant equity upside in the form of option grants on a four year vesting schedule.

CONTACT

Email cover letter and resume to salesjobs@mynewplace.com.

Direct Marketing Associate (Contract)

San Francisco (Downtown/Financial District)

MyNewPlace is the fastest growing apartment rental website located in downtown San Francisco. This position is a great opportunity for someone with database marketing and analytical skills to help grow our client base and create a permanent opportunity within our organization.

Duties & Responsibilities

• End-to-end direct marketing campaign planning
• Reporting on key performance indicators to determine strategy with future communications
• Ability to coordinate and track mass email projects
• Develop and refresh acquisition marketing database using several sources including purchasing lists, associations, and other methods to append email addresses
• Develop lead lists for both sales teams and direct marketing projects
• Tradeshow and events coordination

Qualifications

• 2 years experience as database or marketing analysis preferred
• Strong MS Access, SalesForce, Excel (macros and pivot tables) experience; Constant Contact and StrongMail experience a plus
• Strong analytical skills
• Strong communication skills; able to clearly communicate and present findings/recommendations
• Strong critical thinking skills; able to understand goals and objectives of assigned projects
• Understanding of brand management marketing
• Ability to draft compelling copy for multiple audiences
• Strong proofreading skills
• Excellent project management skills
• Strong drive to achieve results and focus on continued improvement
• Ability to juggle multiple tasks assigned to meet tight deadlines
• Detail oriented with a high standard for quality in the creation of communications
• Enjoys working in a fast-paced environment
• Self motivated and able to work independently
• Proof of eligibility to work in the United States

Compensation

This position is a 3-month contract position with possibility of extension based on success and performance in a fun but professional work environment.

Contact

Please email cover letter (with salary requirements) and resume to salesjobs@mynewplace.com

MyNewPlace is located in downtown San Francisco.

Relationship Manager

Position:
Reporting to the Senior Manager of Client Experience, this position is an ideal opportunity for an enthusiastic individual with excellent relationship management, client services, and project management skills to manage and grow our major client relationships.

Role and Responsibilities:

The Relationship Manager will be responsible for managing and growing our high value/major client relationships by focusing on the following initiatives:

• Retention: Execute retention programs to maintain client portfolio ensuring the activities of account services team meet the timelines and quality guidelines. Facilitate help for client with changes, billing questions, and general questions.
• Revenue Programs: Identify opportunities to sell new products into our high value/major client relationships to increase client satisfaction.
• Procedure Management: Execute standard operating procedures and training programs for clients. Identify and document additional operating procedures or additional training as needed.
• Data Analysis: Building and Analyzing client reports and models to help manage and recommend programs
• Prioritize and respond to ad hoc requests from clients.

Ideal Candidate:

The ideal candidate will have a college degree and a minimum of 4 years of major account relationship management and outside sales experience in a high growth setting. The ideal candidate will also possess the following experience/traits:

• Excellent communication and presentation skills
• Advanced analytical experience using Excel modeling and Access databases
• A proven record of developing relationships and growing revenue within a portfolio of clients
• Experience building and implementing operating procedures, reports, and training programs for high value clients
• Self-motivated, team player, willingness to adapt to changing products and technology
• Prove excellent time management at prioritizing multiple tasks and keeping track outstanding items
• Willingness to travel within geographic territory
• Experience using account management software
• Be a self-starter with a positive & energetic attitude
• Proof of eligibility to work in the United States

Compensation:

The compensation package consists of a competitive base salary, bonus program, and significant equity upside in the form of option grants on a four year vesting schedule.

Contact

Email resume and cover letter with salary requirements to jobs1@mynewplace.com.

Join the MyNewPlace.com Client Services Team! (Financial district)

MyNewPlace, the fastest-growing national apartment rental website, is looking for a collections specialist to join the client services team. We are looking for someone with personality, energy, and entrepreneurial drive to be the primary client contact focusing on collections.

Our Client Services department has a career opportunity for a Billing Specialist in our San Francisco office. This individual will have overall responsibility for overseeing all phases of the collection process and related activities. During the collections process teaming with our clients, sales, accounting, and operations is critical. The primary focus of the position is drive timely cash collections for the region while meeting department and company goals and objectives. Qualified candidates should have strong written and verbal communication skills as there will be regular interaction with clients.

You are responsible for:

• Contact clients via telephone and mail to obtain payment commitment, or resolve issues preventing payment, and take appropriate action.
• Secure commitments to pay within terms or identify and escalate any possible disputes to manager and determine course of action for closure.
• Partner with accounting, sales and operations teams to research and resolve customer inquiries and/or disputes.
• Capture and report root cause preventing payment.
• Maintain record of collection and dispute activity.
• Support Accounting on all Chapter 11 and receivership filings.
• Research and process credit memo requests received from clients.
• Follow established collection procedures to ensure timely and accurate collections.
• Identify process improvements to maximize collection efforts.
• Prepare weekly reports and analyses for management and monitor metrics.

The ideal candidate has:

• 4-5 years collections experience strongly preferred.
• Bachelors degree
• Experience implementing processes
• Experience managing/leading a team of collectors
• Flexible and quickly adaptable to changing priorities.
• A strong work ethic combined with a passion for success.
• Strong written and verbal communication skills are essential, including great phone presence.
• Previous experience with Salesforce.com platform a plus
• Great typing skills - must be able to type fast and accurately;
• Friendly, happy, positive people will excel with our company;
• Proof of eligibility to work in the United States.

Compensation

This position offers a competitive base salary, incentive program, comprehensive benefit package including stock options, a well stocked kitchen pantry and a fun but professional work environment.

Contact

Email resume and cover letter with salary requirements to jobs1@mynewplace.com.

Position:
Reporting to the Director of Client Services, this position is an ideal opportunity for an enthusiastic individual with excellent presentation, training, and communication skills to build awareness and adoption of the MyNewPlace product with clients.

Role and Responsibilities:

The Client Trainer will be responsible for generating excitement and retaining our client relationships by focusing on the following initiatives:

• Field Training: Deliver training curriculum to clients through market trainings to provide best practices and help to optimize their online advertising. Help develop market training schedule and travel weekly to facilitate trainings in both a group and individual property setting.
• Customized Client Training:Customize and facilitate client-specific training based on the needs of the client to increase client satisfaction.
• Training Management: Develop and execute training program, and process to share client feedback with sales and marketing team.

Ideal Candidate:

The ideal candidate will have a college degree, a minimum of 4 years of training and sales experience in a high growth setting, and the ability to travel 80% of the week. The ideal candidate will also possess the following experience/traits:

• Excellent communication and presentation skills
• A proven record of developing relationships through training presentations
• Experience building and implementing operating procedures, reports, and training programs for high value clients
• Self-motivated, team player, willingness to adapt to changing products and technology
• Ability to prioritize and manage time effectively
• Willingness to travel nationwide
• Experience using account management software
• Proof of eligibility to work in the United States

Compensation:

The compensation package consists of a competitive base salary and significant equity upside in the form of option grants on a four year vesting schedule.

About MyNewPlace

MyNewPlace is the third largest and fastest growing apartment rental website, making leasing fast, easy, and cost-effective for both renters and managers. Headquartered in San Francisco, CA, MyNewPlace was founded in 2005 by John Helm who previously founded AllApartments/SpringStreet, which became the number one apartment rental and relocation site on the Internet before its sale to Homestore (NASDAQ: HOMS) in 1999.

Contact

Email cover letter and resume to jobs1@mynewplace.com.

QA Engineer

(Immediate opening for a regular position - no contractors, recruiters, or outsourcing please)

Looking for a smart superstar who is ready to give 125%!!

Position:

The QA Engineer will work closely with the technology team & the systems team in ensuring the overall quality of the MyNewPlace web sites, applications and related systems. This position is an ideal opportunity for a smart, energetic individual to have a significant impact on the performance and growth of a leading online real estate business that is founded by industry veterans, well capitalized, and backed by leading Silicon Valley venture firms.

Role and Responsibilities:

The QA Developer role can be divided into two primary areas of responsibility:

1. Testing and troubleshooting of web applications
2. The design, coding, maintenance & execution of automated testcases to verify the functionality of the applications

This person will code automated tests in Java or other relevant languages/frameworks.

This person will specifically be responsible for:

• Release testing of the web applications & stand alone applications
• Test data set up
• Coding test automation utilities
• Coding automated testcases
• Working with team on implementing and executing load & performance testing
• Researching and troubleshooting production issues

Depending on the interests and skill base of the individual, other areas of opportunity may be available.

As with any startup, the individual will be expected to function well in a team environment and be prepared to assist in all aspects of the business, not just their areas of primary responsibility.

Technical Environment:

The technology environment for the majority of this work is a PostgreSQL database tier backing Java web applications running on the Resin Java application server and employing Struts, Spring, iBATIS and other open source frameworks. QA automation framework is based on Java & open source technologies: JUnit, HTTPUnit, Selenium, etc.

Required Skills and Experience:

A smart, motivated, curious person with good coding skills & understanding of web technologies is what is most important.

Essential to success at this position are:

• Excellent interpersonal and communication skills, including excellent spoken and written English (this is a must - we have a fast paced highly collaborative environment and you need to be able to rapidly absorb new ideas and follow new directions that the collective thinking is heading in. You need to be able to champion your good ideas clearly and accept better ideas when they are presented, then clearly describe them in written specifications)
• A high level of attention to detail and personal responsibility for the quality of your work

Specifically your skills and experience MUST include:

• A passion for & obsession with quality
• 4 years of development or QA development experience
• BSCS or MSCS or equivalent
• Good Java coding skills
• Strong understanding of the HTTP protocol and web applications in general
• Understanding of Java Application server (Servlets, JSP, Struts, MVC, etc)
• Very Good knowledge of Unix, shell scripting, etc.
• Good working knowledge of SQL & relational database technology.
• Proof of eligibility to work in the United States.
• Local candidates only, no relocation (San Francisco Bay Area).

Additional valuable skills and experience:

• Test automation experience. Experience with any of the following tools & technologies: JUnit, HTTpUnit, HTMLUnit, Selenium, TestNG, SilkTest, Mercury, Rational Robot, Eclipse TPTP, etc.
• Load testing experience with LoadRunner, Performer, WAPT, other tools.
• Scripting with wget, curl, etc.
• Network technologies, Big IP, etc
• Experience with CVS Ant, CruiseControl, etc.

The individual must be a self-starter and able to prosper in a relatively unstructured work environment. Experience in working in a high growth environment is also desirable. The individual must value working in a closely-knit team environment where they will work relatively independently, but in close cooperation with personnel from the technical team.

Compensation:

Regular positions will pay competitive base salary and a generous benefits package. Regular positions also include the potential for significant equity upside in the form of option grants on a four year vesting schedule is also a part of the compensation package.

Contact:

Please send cover letter with salary requirements and resume to techjobs@mynewplace.com.

Local candidates only, no relocation (San Francisco Bay Area).

Principals ONLY, no recruiters, contractors, or outsourcing firms please.

MyNewPlace: Regional Account Manager -

Territories: Southern California/NV; Florida; Central Midwest; Rocky Mountain

Join the MyNewPlace team as a Regional Account Manager! This is an ideal opportunity for a successful, consultative sales professional to join the fastest-growing apartment rental website that is founded by industry veterans, well capitalized, and backed by a leading Silicon Valley venture firm and some of the biggest names in the apartment industry.

Role and Responsibilities:
The RAM will be responsible for exceeding monthly sales quotas by building and managing a portfolio of apartment management companies within a geographical territory. These activities will include:

• Developing a portfolio of apartment management companies by prospecting and selling MyNewPlace solutions to new targeted clients in your territory
• Managing and retain existing client relationships in partnership with Client Services. Grow existing client revenue by selling additional products into client base such as Featured Properties, Photos, Videos and future online marketing products.
• Participate in all sales activities to prospect new clients and represent MYNEWPLACE in the territory including industry events, tradeshows and client visits.

Ideal Candidate:
The ideal candidate will have a college degree and a minimum of 5 years of outside sales experience in a high growth setting with at least 1 year selling online classifieds or advertising. Sales Experience to the Apartment (Multifamily Housing) Industry is a plus. The ideal candidate will also possess the following experience/traits:

• Excellent communication and presentation skills
• A proven record of developing relationships and closing new business within the Apartment Industry or similar classifieds/online advertising experience
• Self-motivated, team player, willingness to adapt to changing products and technology
• Ability to prioritize and manage time effectively
• Willingness to travel within geographic territory
• Excellent Salesforce, PPT and Excel skills
• Proof of eligibility to work in the United States

Compensation:
This position offers a competitive base salary, commission program, and significant equity upside in the form of option grants on a four year vesting schedule.

Contact.
Please email cover letter and resume to salesjobs@mynewplace.com. Please put in the subject line of your email which territory you are interested in.

THE OPPORTUNITY:
As a Technology Intern, you will have first-hand view of the nuts-and-bolts of powering a high-volume consumer internet business using Open Source technologies and Agile Development methods: How do we implement new site features? How to we insure quality? How do we make sure the site can scale? How do we monitor and report on activity? How do import and exchange data? Depending on your hours, your particular skills and company needs during the time of your internship, you will be involved with one or more of the following activities:

• Development or enhancement of Java web applications
• Development or enhancement of standalone Java programs
• Database work such as reporting and data import, export, transformation
• Manual and automated QA
• Work with geographic data and mapping technologies (such as Google Maps)

IDEAL CANDIDATE:

• Self-motivated and very detail oriented
• Strong written and oral communication skills
• Can-do attitude and high energy level
• Great attitude
• Excellent academic credentials

You should have at least some of the following specific skills/experience:

• Java programming
• Web application development
• Web front end technologies (HTML/CSS/JavaScript)
• Knowledge of XML/XSLT
• Working with relational databases, SQL
• Google or Microsoft maps development

We view interns as potential future employees, and will provide the training and mentoring necessary to realize that potential. If you're looking for a great introduction to developing applications for the web that could grow into something bigger, COME TALK TO US! MyNewPlace.com is one of the leading apartment search services on the internet. The service is designed to assist apartment property owners in leasing their apartments to tenants. Apartment seekers can use the MyNewPlace.com web site free of charge to search for, map, compare and contact available rentals nation-wide.

Send resumes to: HR@mynewplace.com