MyNewPlace, the fastest-growing national apartment rental website, is looking for client services professionals with personality, energy, and entrepreneurial drive to support our client services and sales teams to grow our business.

Can you teach someone over the phone how to use our online tools to manage their own account information? Can you help a client understand our product and interest them in additional products to grow their online leads? Can you upsell and cross sell to our existing customers? Can you partner with our Sales team to help build our brand to be the best in the industry? Do you know your way around a computer and can you quickly understand data content issues? Are you diplomatic and Internet savvy? Do you have excellent grammar and communication skills? If so, this is the opportunity for you!

You are responsible for:

• Coordinate the customer relationship through both inbound and outbound communication channels
• Coordinate with other departments and foster a strong partnership with our Sales team
• Uncover opportunities to grow client relationship and revenue
• Help maintain online brochure pages utilizing our Customer Care System
• Facilitate accurate data entry of customer text and graphics
• Rigorously follow standard operating procedures and adhere to order entry guidelines
• Monitor operational metrics against capacity requirements

The idea candidate has:

• Prior experience in client services for high traffic consumer web sites is beneficial;
• Excellent communication skills - including great phone presence;
• Experience cross-selling, up-selling or some cold calling experience a big plus;
• Great typing skills - must be able to type fast and accurately;
• Exceptional grammar - must be professional and well written in all communications;
• Strong computer skills - we want the type of user that wants to use quick-keys;
• Ability to prioritize and manage work on critical project timelines;
• Must be a self-starter and able to prosper in a fluid work environment;
• Friendly, happy, positive people will excel with our company;
• Experience working in a high growth environment is highly desirable; and
• Proof of eligibility to work in the United States.

Compensation

This position offers a competitive base salary, incentive program, comprehensive benefit package including stock options, a well stocked kitchen pantry and a fun but professional work environment.

To Apply

Please submit your cover letter and resume to jobs1@mynewplace.com

(Immediate opening for a regular, full-time position - no agencies, recruiters, or outsourcing firms please)

MyNewPlace.com is growing…

…and we need more sharp developers to help keep up the rapid pace of innovation. If you are a Web Application Developer with a couple years of Java experience and some exposure to XML and SQL, then we have an excellent opportunity for you. You’ll work with an exceptional team, develop cutting edge web 2.0 applications, and will have a chance to make a significant impact on the success of our technology efforts.

Position:

The Web Application Developer will participate in all aspects of ongoing development for the MyNewPlace.com consumer web site and associated web applications. You will work closely with senior Java architects and database engineers to design and implement new site features and execute client and partner integrations. Most work will be targeted to our Open Source Java/JSP/Resin/Postgres environment on Linux.

Role and Responsibilities:

• Hands on Java coding for web applications and web services
• Using JavaScript and CSS to deliver key project requirements
• Creation and rough coding of JSPs
• Creation and modification of SQL queries

Depending on skills, interest, and experience, other activities might include:

• Participate in requirements review, functional specification, technical design
• Standalone Java application development
• Work with clients and vendors on product and/or data integrations
• XML data import and export
• Stored procedure coding

As with any startup, the individual will be expected to function well in a team environment and be prepared to assist in all aspects of the business, not just their areas of primary responsibility.

Communication skills, written and verbal are essential to success in this position since you will be communicating regularly with stakeholders and team members to refine requirements and resolve technical issues.

This position is an ideal opportunity for a creative, energetic individual to have a significant impact on the performance and growth of a new online real estate business that is founded by industry veterans, well capitalized, and backed by leading Silicon Valley venture firms.

Required Skills and Experience:

Specifically your skills and experience must include:

• A BA or BS in Computer Science or a relevant discipline from a major university or equivalent
• A minimum of 2 years of Java programming experience
• A minimum of 1 year of Java web application development experience
• A minimum of 1 year of experience using JavaScript and/or CSS
• Working Experience with Ant or Maven
• A minimum of 1 year of working with Spring Framework
• Good understanding of HTTP protocol
• Knowledge of XML and web services
• Knowledge of SQL and relational database concepts
• Experience working with source code control (preferably CVS)
• Excellent attention to detail
• Proof of eligibility to work in the United States is required

Essential to success at this position are:

• Good interpersonal and communication skills, including excellent spoken and written English
• A high level of personal responsibility for the quality of your work
• Ability to prioritize and manage work to critical project timelines in a fast-paced environment

Additional valuable skills and experience:

• 1 or more years of work on high volume consumer web sites
• Experience with web services
• Experience with JUnit and test driven development
• Working knowledge of Struts, Spring MVC
• Experience with JMS
• Experience working in an Agile product lifecycle

The individual must be a self-starter and able to prosper in a relatively unstructured work environment. Experience in working in a fast-paced high growth environment is also highly desirable. The individual must value working in a closely-knit team environment where they will work relatively independently, but in close cooperation with personnel from the technical and product management sides of the business.

Compensation:

Competitive base salary, generous benefits package and may include the potential for significant equity upside in the form of option grants on a four year vesting schedule as a part of the compensation package. Please submit salary requirements.

Contact:

Principals ONLY, no agencies, recruiters, or outsourcing firms please. Please email cover letter, resume and salary requirements to techjobs@mynewplace.com. Reference WAD in the subject line of your email.

Role and Responsibilities:

The Client Trainer will be responsible for generating excitement and retaining our client relationships by focusing on the following initiatives:

• Field Training: Deliver training curriculum to clients through market trainings to provide best practices and help to optimize their online advertising. Help develop market training schedule and travel weekly to facilitate trainings in both a group and individual property setting.
• Customized Client Training: Customize and facilitate client-specific training based on the needs of the client to increase client satisfaction.
• Training Management: Develop and execute training program, and process to share client feedback with sales and marketing team.

Ideal Candidate:

The ideal candidate will have a college degree, a minimum of 4 years of training and sales experience in a high growth setting, and the ability to travel 80% of the week. The ideal candidate will also possess the following experience/traits:

• Excellent communication and presentation skills
• A proven record of developing relationships through training presentations
• Experience building and implementing operating procedures, reports, and training programs for high value clients
• Self-motivated, team player, willingness to adapt to changing products and technology
• Ability to prioritize and manage time effectively
• Willingness to travel nationwide
• Experience using account management software
• Proof of eligibility to work in the United States

Compensation:

The compensation package consists of a competitive base salary and significant equity upside in the form of option grants on a four year vesting schedule.

About MyNewPlace

MyNewPlace is the third largest and fastest growing apartment rental website, making leasing fast, easy, and cost-effective for both renters and managers. Headquartered in San Francisco, CA, MyNewPlace was founded in 2005 by John Helm who previously founded AllApartments/SpringStreet, which became the number one apartment rental and relocation site on the Internet before its sale to Homestore (NASDAQ: HOMS) in 1999.

Contact

Email cover letter and resume to jobs1@mynewplace.com.

(Immediate opening for a regular position - no contractors, recruiters, or outsourcing please)

Position:

Looking for a smart superstar who is ready to give 125%.

The QA Analyst will work closely with the technology team in ensuring the overall quality of the MyNewPlace web sites, applications and related systems. This position is an ideal opportunity for a smart, energetic individual to have a significant impact on the performance and growth of a leading online real estate business that is founded by industry veterans, well capitalized, and backed by leading Silicon Valley venture firms.

Role and Responsibilities:

1. Testing Accounting, Billing & CRM application
2. Testing and troubleshooting of web applications
3. Database data, schema, reporting & job testing
4. Business rules testing (using SQL.)

This person will specifically be responsible for:

• Release testing of the web applications & stand alone applications
• Extensive business rules verification, including extensive use of SQL
• Test data set up
• Researching and troubleshooting production issues

Depending on the interests and skill base of the individual, other areas of opportunity may be available.

As with any startup, the individual will be expected to function well in a team environment and be prepared to assist in all aspects of the business, not just their areas of primary responsibility.

Technical Environment:

The technology environment for the majority of this work is a PostgreSQL database tier backing Java web applications running on the Resin Java application server and employing Struts, Spring, iBATIS and other open source frameworks. QA automation framework is based on Java & open source technologies: JUnit, HTTPUnit, Selenium, etc.

Required Skills and Experience:

A smart, motivated, curious person with good coding skills & understanding of web technologies is what is most important.

Essential to success at this position are:

• Excellent analytical skills with the ability to understand & verify complex and changing business rules, SQL & DB schemas.
• Excellent interpersonal and communication skills, including excellent spoken and written English (this is a must - we have a fast paced highly collaborative environment and you need to be able to rapidly absorb new ideas and follow new directions that the collective thinking is heading in. You need to be able to champion your good ideas clearly and accept better ideas when they are presented, then clearly describe them in written specifications)
• A high level of attention to detail and personal responsibility for the quality of your work

Specifically your skills and experience MUST include:

• 4+ years of experience as a QA analyst or Business Analyst
• Experience testing Billing systems, accounting systems, CRM applications.
• BS/MS CS or BS/MS MIS or equivalent
• Strong working knowledge of SQL & relational database technology.
• Proof of eligibility to work in the United States.
• Local candidates only, no relocation (San Francisco Bay Area).

Additional valuable skills and experience:

• Database / SQL reporting.
• Navision experience.

The individual must be a self-starter and able to prosper in a relatively unstructured work environment. Experience in working in a high growth environment is also desirable. The individual must value working in a closely-knit team environment where they will work relatively independently, but in close cooperation with personnel from the technical team.

Compensation:

Regular positions will pay competitive base salary. Regular positions also include the potential for significant equity upside in the form of option grants on a four year vesting schedule is also a part of the compensation package. Please submit salary requirements.

Contact:

Please send cover letter and resume to techjobs@mynewplace.com. Reference QA Analyst in the subject line of your email.

Principals ONLY, no recruiters, contractors, or outsourcing firms please.

Territories: Southern California/NV; Houston; Midwest; Northeast

Join the MyNewPlace team as a Regional Account Manager! This is an ideal opportunity for a successful, consultative sales professional to join the fastest-growing apartment rental website that is founded by industry veterans, well capitalized, and backed by a leading Silicon Valley venture firm and some of the biggest names in the apartment industry.

Role and Responsibilities:
The RAM will be responsible for exceeding monthly sales quotas by building and managing a portfolio of apartment management companies within a geographical territory. These activities will include:

• Developing a portfolio of apartment management companies by prospecting and selling MyNewPlace solutions to new targeted clients in your territory
• Managing and retain existing client relationships in partnership with Client Services. Grow existing client revenue by selling additional products into client base such as Featured Properties, Photos, Videos and future online marketing products.
• Participate in all sales activities to prospect new clients and represent MYNEWPLACE in the territory including industry events, tradeshows and client visits.

Ideal Candidate:
The ideal candidate will have a college degree and a minimum of 5 years of outside sales experience in a high growth setting with at least 1 year selling online classifieds or advertising. Sales Experience to the Apartment (Multifamily Housing) Industry is a plus. The ideal candidate will also possess the following experience/traits:

• Excellent communication and presentation skills
• A proven record of developing relationships and closing new business within the Apartment Industry or similar classifieds/online advertising experience
• Self-motivated, team player, willingness to adapt to changing products and technology
• Ability to prioritize and manage time effectively
• Willingness to travel within geographic territory
• Excellent Salesforce, PPT and Excel skills
• Proof of eligibility to work in the United States

Compensation:
This position offers a competitive base salary, commission program, and significant equity upside in the form of option grants on a four year vesting schedule.

About MyNewPlace
MyNewPlace.com is now the third largest nationwide apartment search site on the web and one of the top 20 Real Estate sites on the web overall. It was founded in 2005 by members of the former senior management team of AllApartments/SpringStreet, the leading apartment search service on the internet before it was sold to HomeStore in July of 1999. The service is designed to assist apartment property owners in leasing their apartment buildings to tenants who can search for and compare available rentals on its web site. Prospective tenants are able to access the site free of charge via the Internet, and are eligible to earn a rebate when they rent from properties that pay an advertising fee to MyNewPlace. MyNewPlace is located in downtown San Francisco.

Contact.
Please email cover letter and resume to salesjobs@mynewplace.com. Please put in the subject line of your email which territory you are interested in.

• Development or enhancement of Java web applications
• Development or enhancement of standalone Java programs
• Database work such as reporting and data import, export, transformation
• Manual and automated QA
• Work with geographic data and mapping technologies (such as Google Maps)

IDEAL CANDIDATE:

• Self-motivated and very detail oriented
• Strong written and oral communication skills
• Can-do attitude and high energy level
• Great attitude
• Excellent academic credentials

You should have at least some of the following specific skills/experience:

• Java programming
• Web application development
• Web front end technologies (HTML/CSS/JavaScript)
• Knowledge of XML/XSLT
• Working with relational databases, SQL
• Google or Microsoft maps development

We view interns as potential future employees, and will provide the training and mentoring necessary to realize that potential. If you’re looking for a great introduction to developing applications for the web that could grow into something bigger, COME TALK TO US! MyNewPlace.com is one of the leading apartment search services on the internet. The service is designed to assist apartment property owners in leasing their apartments to tenants. Apartment seekers can use the MyNewPlace.com web site free of charge to search for, map, compare and contact available rentals nation-wide.

Send resumes to: HR@mynewplace.com

MyNewPlace is the fastest growing online apartment search site thanks to its awarding-winning site design and search functionality. We’re located in downtown San Francisco, close to BART and lots of locale attractions.

MyNewPlace is a fast-paced startup with approximately 50 people. The marketing team is responsible for the user experience on our Web site and for driving higher and higher visitors.

As an intern, you will have first-hand view of the nuts-and-bolts of a consumer internet business: How do we build a relationship with our users? How do we find more of them? How do we make money? Depending on your hours, your particular skills and company needs during the time of your internship, you will be involved with one or more of the following activities:

• Gathering, tracking, and analyzing key performance metrics to provide actionable feedback and recommendations to your colleagues on the marketing team
• Researching and synthesizing key industry and competitive trends
• Supporting our paid or organic search marketing efforts
• Viral and social marketing
• Writing site content
• Supporting development of new features or content on our site
• Supporting e-commerce and advertising partners

Requirements:

• Superb quantitative skills-you are a pro in Excel
• Self-motivated and very detail oriented
• Strong written and oral communication skills
• Heavy user and aficionado of FaceBook and other social networking sites
• Familiar with HTML and other Web related development tools
• Can-do attitude and high energy level
• Great attitude
• Excellent academic credentials

We view interns as potential future employees. If you’re looking for a great introduction to online consumer marketing and for an internship that can grow into something bigger in the future, come talk to us.

Send resume and cover letter to HR@mynewplace.com