Customer Focus Comes From the Top
A lot of companies say they are customer-focused, but the reality is that very few are. Customer-focus is something that has to come from the top and become part of the DNA of a company.
Our friends at Realty DataTrust, with whom we launched our new Check Availability feature for reserving apartments online, interviewed our CEO, John Helm, for the current issue of their Apartment Marketing Internet Video Newsletter. Watch as John tells you what we've learned about apartment hunters and property owners/managers and how we've acted upon it.
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Normal Quality Video (256kb/s) | High Quality (768kb/s)Read the full issue of the Apartment Marketing Internet Video Newsletter
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